TPC CLIENTS PRIVACY AND GDPR COMPLIANCE
Transformer Protector Corp. (TPC) is committed to protecting and respecting your privacy.
This policy explains what information TPC gathers about you, what and how TPC uses that information, the lawful basis on which that information is used and who TPC give that information to. It also sets out your rights and our obligations in relation to your information and who you can contact for more information or queries.
By now you would have come across a new European Union law called General Data Protection Regulation (GDPR), which is in effect from 25 May 2018.
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TPC PRIVACY STATEMENT
Who this applies to and what is covered under the statement:
What information TPC collects and uses.
TPC may collect and process your data given by third party or in public domain.
If your data is provided by emails or other types of correspondences or filling forms on our website or during tradeshows or meetings or subscription to the TPC weekly/monthly newsletter or use of the TPC payment gate system, etc., they generally include:
- Company Name & Address
- Phone & Fax Number
- Email Address
- Billing information
- Other contact details
TPC uses artificial and human technology/intelligence and it can generate emails of potential prospects, names and company.
In a few cases our information gets to irrelevant prospects; however, TPC has made it possible for them to UNSUBSCRIBE from any of the TPC mailing lists. Once done, they will not receive any marketing-related news from TPC.
TPC could preserve records of correspondences between TPC and yourself. Surveys could be carried out for market research purposes, you have the right to respond or ignore it.
Customer Relationship Management (CRM)
Information relating to the TPC Customer Relationship Management (CRM), which includes; name, email, employer, position and information contained in communication between TPC, yourself or employer. The CRM system will be processed to manage relationships with clients. The reason of processing is to our legitimate interest.
TPC might collect or obtain personal details, in case of interaction with TPC, how friendly was our service, how useful did you find the information and many more, as to ensure everything is functioning effectively.
TPC maintains accurate information and use physical and technical safeguards to secure your data. TPC makes use of third parties that provides the technology required to execute the service, which includes hardware, networking, storage and software. The facilities could be in/outside the European Union (EU). By submitting your personal details, you agree for your details to be processed by us. However, our third-party providers compile to the new regulations and keep your data secured.
Use of personal data
Your personal data will be used in an adequate manner, mainly for email marketing. Below is a list of purposes for which your personal information may be used:
- You will be contacted to be informed about the latest TPC marketing trends, upcoming seminars, conferences and forums;
- You will be updated with issues that TPC thinks might be of interest to you;
- Your information will be used for marketing purposes and market research, to manage and make information available to third party and our affiliates;
- You will be notified of any changes, terms and conditions, Websites and policies;
- Your data will be used to manage risks, investigate, prevent, detect or remediate/suspect any illegal activities, to protect our rights, clients and our affiliates.
Ways to modify and delete your data
How long TPC intend to store your personal information
TPC will hold your personal data on its systems for the longest of the following periods:
- 1. As long as necessary for the relevant activity, which is typically 7 years;
- 2. Any retention required by law;
- 3. At the end of the period which investigations might arise in respect of our process/activities.